Terms and Conditions of Sale

1. Company Identification

Company Name: LDL IMPERIAL ORIGINS

Address: 77 bis rue Voltaire, 92300 Levallois-Perret

Registration Number: 882 051 709 RCS NANTERRE

Email: contact@imperial-origins.com

Phone: +33 1 84 60 59 89

 

2. Products and Services

The products available for sale on the IMPERIAL ORIGINS website primarily include cosmetics made from argan oil and other natural skincare products. Product descriptions and characteristics are available on each product page. IMPERIAL ORIGINS strives to provide the most accurate information possible.

 

3. Pricing

Prices are listed in euros and include/exclude VAT (depending on policy). Prices are subject to change at any time, but the rate applied will be the one in effect at the time of the order.

 

4. Ordering

To place an order, customers must follow these steps:

 

Select desired products and add them to the cart.

Confirm the cart and provide delivery and payment details.

Validate the order after verifying the details.

An order confirmation will be sent via email.

 

5. Payment

Accepted payment methods include credit cards. Payment must be made at the time of ordering.

 

6. Delivery

Products can be delivered worldwide. Delivery times vary depending on the destination and chosen delivery method.

 

IMPERIAL ORIGINS is not responsible for delays caused by circumstances beyond its control.

 

7. Return and Refund Policy

Customers have 30 days from the date of receipt to exercise their right of withdrawal. Products must be returned in new condition and in their original packaging. Return shipping costs are the responsibility of the buyer. Refunds will be processed within 15 days of receiving the returned products.

 

8. Warranty and Liability

Products come with a 24-month legal guarantee of conformity. IMPERIAL ORIGINS accepts no liability for improper use of its products.

 

9. Personal Data

Information collected on the site is used solely for order processing. In accordance with GDPR, customers have the right to access, correct, or delete their personal data. To exercise these rights, contact: contact@imperial-origins.com.

 

10. Intellectual Property

All content on the IMPERIAL ORIGINS site (texts, images, logos, etc.) is protected by intellectual property rights. Reproduction without prior authorization from IMPERIAL ORIGINS is prohibited.

 

11. Governing Law and Jurisdiction

These T&Cs are governed by French law. In case of disputes, the competent courts will be those of Nanterre.

 

12. Promotions and Discount Codes

Promotions and discount codes are only valid during the specified period. They are non-cumulative and subject to the conditions indicated for each offer.

 

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